“I’m impressed with the way you are going about quality control and customer satisfaction.”

I just received the following comment from a parent of one Steve’s (Gordon) students after replying to her reply from the survey. I think the survey helps parents especially to know that they are part of something unique. More importantly they know you guys care enough to be part of a recognised standard in guitar tuition. People don’t mind paying a little more if they can see the value.

“You’re very welcome, David.
 
I’m impressed with the way you are going about quality control and customer satisfaction.  It makes it easy to recommend these lessons and guitar method to others.
 
Regards

Jenny”

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